rummygold
rummygold
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This app is available for your device
rummygold
This app is available for your device
Contact
+91 3547486914
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummygold?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time to pass. If you still encounter issues, utilize the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the rummygold?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not the bonus amount collected. The earned gaming money can be withdrawn, but the bonus received cannot.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit all required KYC details in the app, including linking your Aadhaar card, UPI, and saving your bank details. This will ensure a smooth and secure verification process. By doing so, you can finalize your registration and access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services speed up the process, typically completing it within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay is an exception to the otherwise efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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